Shipping

We ship to most countries worldwide. All physical products are made to order and produced exclusively after your purchase has been placed. This approach allows us to reduce overproduction and support more conscious, sustainable consumption.

Shipping costs are calculated based on your location at checkout.

Because each item is created especially for you, processing times may vary. Estimated production and shipping times are displayed at checkout and in your order confirmation. Please note that delivery times are estimates and may vary depending on destination, customs processing, and local carriers.
Once your order has been shipped, you will receive a confirmation email with tracking information where available.

E-books and digital products are delivered instantly via download after purchase.

Customs, Duties, and Taxes

International orders may be subject to customs duties, taxes, or import fees depending on your country’s regulations. These charges are the responsibility of the customer and are not included in the product price or shipping costs.

Returns and Exchanges

All physical items are produced exclusively for you and are made to order. In accordance with EU consumer law, the right of withdrawal does not apply to goods that are manufactured according to customer specifications or clearly personalized.

For this reason, we do not accept returns or exchanges for changes of mind, sizing preferences, or incorrect shipping information provided at checkout.

Damaged or Defective Items

If your item arrives damaged or with a manufacturing defect, please contact us within 30 days of delivery and include clear photographs of the issue. Once reviewed, we will arrange a replacement or refund where appropriate at no additional cost to you.

Incorrect or Incomplete Address

Orders returned due to an incorrect or incomplete shipping address provided by the customer are not eligible for a refund. Reshipping may be arranged at the customer’s expense, subject to availability.